Terms & Conditions

Privacy Policy | Terms & Conditions

The lesson slot is yours for as long as you wish to stay with us or until your child moves to another class or another time. If you decide not to renew please notify the co-ordinator straight away.


Renewals must be paid by the end of the previous term on a given date and new bookings must be paid one week prior to lessons commencing. A place cannot be confirmed unless full payment has been made. Places are allocated on a first come first served basis. Demand can be high so prompt registration is advised.

Payment method is by BACS transfer. Please use pupils name and day of lesson as reference.


No refunds can be given for cancellations received once the course has started and no refund will be offered for lessons missed. At least 24 hours notice must be given for private lessons or full fee will be charged.


Swimbrite reserves the right to change or cancel a course at anytime. Arrangements will be made to re-schedule where possible.


All instructors hold a current CRB and are qualified and experienced swimming teachers and hold the relevant ASA/ STA certificate(s). As some physical contact with your child is unavoidable all staff adhere to the ASA Child Protection Procedures.

If an instructor is unwell or cannot attend a session, Swimbrite Swim School will endeavour to provide a cover teacher. However this cannot always be guaranteed.


In the event of adverse weather conditions please contact the venue before arriving to your lesson. Swimbrite will notify the venue if lessons are cancelled.


Please make sure you arrive for the teaching session on time. Sign your child in and sign out after the lesson.

If you have a medical condition, or for example, use inhaler, please tell your instructor.


Persons who have consumed food within 1.5 hours should not use the pool.


The wearing of spectacles by a swimmer during a session is not recommended.


Swim Caps are required in Woodhouse Grove.


Jewellery can be a hazard and should not be warn during swimming.


All swimmers must wear suitable swimwear. For babies that are still in nappies please use ‘aqua nappies’. Swimming goggles may be worn at the wearers own risk.


You must not let your child/ren in the pool before or after the lesson. Only enter the pool once your instructor has told you to. Listen to what your instructor tells you. If you don’t understand, please ask.


Once your child’s lesson has finished please vacate the pool. Children that are members can stay in the pool, providing they have an adult in the water supervising them. Always contingent upon children’s pool times for pool access.


For the safety of themselves and others, children under the age of 16 must be accompanied at all times by a responsible adult.


Personal belongings are left at the owner’s risk.


Shoes must be removed or blue covers be worn before entering onto poolside.


No food, glassware or crockery is allowed within the pool premises and changing rooms. Plastic/ non breakable drinking vessels may be allowed.


Mobile phones should not be used on pool side and Photographs/ videos are not allowed before, during or after a session.


The instructors will assess the pupils and will inform you of any badges achieved. There will be an additional cost for the certificate/ badges.


Occasionally the Swimbrite team may wish to take photography/videos of the children. This is for marketing and website purposes. If you do not want your child photographed please email us.


You require a padlocked for the lockers at the Village . The Village reception are able to sell you a padlock or you can bring your own.

 


The terms below are an extension of the terms for the Parkway only.


The vanity area near the hairdryers is to be left free for members and hotel guests. The central changing area, benches and lockers are provided for your use.


Nappy bins must be used. They are located in the ladies toilet area and the family changing room. All other bins are for general waste.


Please shower before entering the swimming pool.


Use of the pool before and after lessons are prohibited unless you are a club member. Please contact a member of the team for special offers available to you.


We have a mixture of padlocked and key lockers. We are able to sell you a padlock or you can bring your own. Locker keys are £5 to rent and your money will be returned to you if the key is not lost.


All items are left at your own risk.


Please ensure all children remain under your supervision at all times and are not using facilities available for members and adults only.


The table and chairs provided by the pool entrance is for Swimbrite parents to sit during lessons.

Please do not use the sun lounges these are for members and hotel guests only.