Terms & Conditions

Terms and Conditions


 Swimbrite  April 2019

Privacy Policy | Terms & Conditions

The lesson slot is yours for as long as you wish to stay with us or until your child moves to another class or another time. If you decide not to renew please notify the co-ordinator straight away.

Renewal reminders will be sent automatically when you have only three more sessions left. You will pay online via the home portal.  If you do not pay on time you will automatically be removed and your place will no longer be available. We do not accept AMEX cards.

Once the course has started you will not be entitled to a refund under any circumstances.  As a gesture of goodwill , providing a minimum of 24 hours notice is given you will be allowed a maximum of 2  catch up lessons  per term. These catch up lessons can only be taken in the school holidays , Monday to Friday mornings at the Village Hotel with a Swimbrite  instructor.

Swimbrite reserves the right to change or cancel a course at anytime. Arrangements will be made to re-schedule where possible.
All instructors hold a current DBS and are qualified and experienced swimming teachers and hold the relevant ASA/ STA certificate(s). As some physical contact with your child is unavoidable all staff adhere to the ASA Child Protection Procedures.

If an instructor is unwell or cannot attend a session, Swimbrite Swimming School will endeavour to provide a cover teacher. However this cannot always be guaranteed.

In the event of adverse weather conditions please contact the venue before arriving to your lesson. Swimbrite will notify the venue if lessons are cancelled.
Please make sure you arrive for the teaching session on time. The poolside helpers will mark the registers on our computer pads.

If you have a medical condition, or for example, use inhaler, please inform Swimbrite and we will add this to your child’s medical records.

Persons who have consumed food within 1.5 hours should not use the pool.

The wearing of spectacles by a swimmer during a session is not recommended.

Swim Caps are required in Woodhouse Grove.

Jewellery can be a hazard and should not be warn during swimming.
All swimmers must wear suitable swimwear. For babies/toddlers that are still in nappies please use ‘aqua nappies’. Swimming goggles may be worn at the wearers own risk.
Use of the pool before and after lessons are prohibited unless you are a club member. Please contact a member of the team for special offers available to you.  Only enter the pool once your instructor has told you to. Listen to what your instructor tells you. If you don’t understand, please ask.
Once your child’s lesson has finished please vacate the pool. Children that are members can stay in the pool, providing they have an adult in the water supervising them. Always contingent upon children’s pool times for pool access.
For the safety of themselves and others, children under the age of 16 must be accompanied at all times by a responsible adult.
Personal belongings are left at the owner’s risk.
Shoes must be removed or blue covers be worn before entering onto poolside.
No food, glassware or crockery is allowed within the pool premises and changing rooms. Plastic/ non breakable drinking vessels may be allowed.
Mobile phones should not be used on pool side and Photographs/ videos are not allowed before, during or after a session.
The instructors will assess the pupils and will inform you of any badges achieved. There will be an additional cost for the certificate/ badges.
Occasionally the Swimbrite team may wish to take photography/videos of the children. This is for marketing and website purposes. If you do not want your child photographed please email us.
You require a special bracelet lock for the lockers at the Village . The Village reception are able to sell you one.

Having read the terms and conditions I agree to be contacted via email, text, phone call and mail. If you do not want to be contacted by any of these methods please email enquries@swimbriteswimmingschool.co.uk

The terms below are an extension of the terms for the Village Hotel only.

On arrival of first lesson a ‘swim members card’ must be collected from the reception team at the Village. This allows access to the club during allocated swimming lesson time. The card is free however if lost the cost to replace is £2.50. This must be brought to every session in order to access the club.

For use of lockers at this venue a wristband is required. These are available to purchase from the Village Reception team at £2.50.

The terms below are an extension of the terms for the Parkway only.
The vanity area near the hairdryers is to be left free for members and hotel guests. The central changing area, benches and lockers are provided for your use.

Nappy bins must be used. They are located in the ladies toilet area and the family changing room. All other bins are for general waste.

Please shower before entering the swimming pool.

We have a mixture of padlocked and key lockers. We are able to sell you a padlock or you can bring your own. Locker keys are £5 to rent and your money will be returned to you if the key is not lost.
All items are left at your own risk.

Please ensure all children remain under your supervision at all times and are not using facilities available for members and adults only.

The table and chairs provided by the pool entrance is for Swimbrite parents to sit during lessons.

Please do not use the sun lounges these are for members and hotel guests to use